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diff --git a/Main/TravisBarkerNotesDslVsDialup.mdwn b/Main/TravisBarkerNotesDslVsDialup.mdwn deleted file mode 100644 index e75f6f75..00000000 --- a/Main/TravisBarkerNotesDslVsDialup.mdwn +++ /dev/null @@ -1,461 +0,0 @@ -%TOC% - ----- - -Note to Hurd devs: this is a temporary topic i created in order to take some (off topic)notes just until i can get my own server back up and running. thanks. --TB - ----- - -# <a name="1st_level_Classroom_Notes"> 1st level Classroom Notes </a> - -* Week 1 - -# <a name="_DSL_vs_Dialup_"> **DSL vs Dialup** </a> - ----- - -## <a name="Digital_Subscriber_Line_DSL"> </a> Digital Subscriber Line - DSL - -* Faster -* More Expensive -* Always On -* Can use phone line while online -* Different Equipment - -**THEY BOTH USE PHONE LINE** - -* 2 types of dsl - * ADSL ASYNCRONOUS OR ASYMETRIC (example: 1.5 TO 9MB DOWN 16-640 KB UP) - * SDSL SYNCRONOUS OR SYMETRIC (example: 3MB DOWN 3MB UP) - -What equipment is needed - -* DSL / Cable Modem -* Ethernet adapter -* Category 5 cable (ethernet cable) -* RT-45 -* USB universal Serial Buss - * (can be used but _do not_ reccomend) - -## <a name="IP_Addressing"> IP Addressing </a> - -* 0.0.0.0 => 255.255.255.255 -* 4,228,250,625 - -### <a name="Private_IP_Address_Ranges"> Private IP Address Ranges </a> - -* X=0-255 -* 192.168.x.x - used w/ Routers& Configurable Modems - * This range is the most typical private range used. -* 10.x.x.x - Used w/ routers or configurable Modems. -* 172.16.x.x - Used w/ routers. (this is a typical range used by businesses) - -### <a name="Non_Routable_Range"> Non-Routable Range </a> - -* 169.254.x.x - Non Routable IP Range telling you something is broken Created by Microsoft for troubleshooting purposes -* 127.x.x.x - Range reserved for local host (norton's, microsoft, etc.) - -## <a name="Acronyms"> Acronyms </a> - -* IANA - internet Assigned Numbers Authority - * Distribute IP Address to backbone Co. ie AT&T, Bell Co. - -### <a name="Public_IP_Addressing"> Public IP Addressing </a> - -* How to become an ISP - -1) Contact SBC to obtain IP Addresses: - -* 300 members - * 66.137.124.1 - 66.137.124.101 - -2) Distribut IP Addresses Gateway Address = IP Addresses of the DHCP Server (endpoint) - -DHCP - Dynamic host control protocol - ----- - -1) contact SBC to obtain more ip addresses - -* 500 Members - * 68.124.138.1 - 68.124.138.151 - -2) Distribute IP addresses - -Static - Specified IP address that never changes - -## <a name="Authentication_Processes"> Authentication Processes </a> - -**MAC Addressing** \*MAC address- Physical address of any device that can carry an internet connection - -* it authenticates through the modem or next piece of connecting equipment's MAC Address - -PPOE - Point to point protocol (over the ethernet) -requires a customer to logon w/user/password before reciving an ip address the only os w/ppoe built in XP&MACX they install pppoe software or get a router or configurable modem. - -Trouble shooting DSL / Cable - -## <a name="1st_Step_of_Trouble_shooting_POW"> </a> 1st Step of Trouble shooting - POWERCYCLING - -### <a name="take_down_order"> take down order </a> - -* unplug modem from power supply -* unplug any connecting equipment from Power Supply (router, Switch, etc) -* SHUTDOWN (not restart) the pc - -### <a name="bringing_up_order"> bringing up order </a> - -* plugin the modem into power supply -* plug the connecting equipment into the power suply -* restart the PC - -## <a name="2nd_Step_of_Trouble_Shooting_Lig"> 2nd Step of Trouble Shooting -Light Status of </a> - - Modem - -* Power - * on = good - * off = bad - -1. verify it is plugged in - -2. check for power at the source (switch?) - -* dsl/link/sync - * on = good - * off = bad - -1. check connection between wall and modem phone line dsl + co-AX cable) - -2. verify it worked previously nothing changed, (moved, jacks, storm) - -3. verify all connecting information (PPPOE, MAC address, static) - -* Enet/USB/PC/Sync/Link -* on = good -* off = bad - -1.check connection between modem and pc ethernet usb - -2. switch cable ends crossover vs straight through - -3. check the ethernet adapter - -* Act/Activity/Data/(10/100) - TX/RX - -* * on or flashing = good - * off = bad - -1. This light has no bearing in your troubleshooting - -* Test/Alarm/Standby - * off = good - * on = bad - -1. This light must be off in orter to troubleshoot. - -Where to find IP information - IP configuration LC start => LC run => tye commands or cmd => LC OK button => type "winipcfg" => press enter => chose NIC in dropdown - -1.) Adapter Address = MAC address - -2.) IP address - NIC - -3.) Gateway Address - DHCP Server - -* If there is **NO** NIC in the dropdown box - * verify cust has startup disk or cab files (win\*.cab) - * Rip and reinstall TCP/IP -* If it says Media Disconnectd or IP = 0.0.0.0 - * Not connected - * verify lights on modem - * verify wiring - -\* if they are reciving an IP address of 169.254.x.x - -* they are set to DHCP, but not contacting DHCP Server - - - Its broken and try to release /renew ip address - -## <a name="what_will_happen_next"> what will happen next </a> - -1. will recieve IP Address - -2."Unable to contact DHCP Server" Error - -* try to release and renew again - -3. "DHCP Server unavailable revewing IP address" - Error - -* try to release and renew again - -4. "No adapter in a state permissable to perform operation" Error - -* configured to static -* check settings - -5. "unable to perform operation" or " operation was attempted on something that is not a socket" Error \* winsock Error - -* * email winsock fix - * Send to shop - -## <a name="if_you_are_unable_to_recieve_an_"> if you are unable to recieve an IP address </a> - -* verify wiring -* verify account -* verify settings - -## <a name="where_to_go_and_check_settings"> where to go and check settings </a> - -* DLC My Comp > DLC Control Panel > DLC Network >highlight TCP/IP => Ethernet Adapter - - LC Properties button -* IP addresses tab => Static - Specify an IP address Dynamic Obtain Automatic -* Gateway tab => Static - 1 gateway address entered Dynamic None entered -* DNS Tab - ISP Specific - -PING packet internet Groper - -Sonar for the internet - -3 ways to tell if you are connected to the internet - -1. ping outside address - -1. thpe winipcfg => press enter => choose NIC in drop down box obtain ip address and gateway address (put in tracker notes) - -1. type ping ipaddress press enter ie: ping 192.168.1.100 ethernet adapter - -* good response = 4 sent -* Bad response - 4 sent 0-3 recieved / 1-4 lost - 1. Check for a firewall => disable it and run ping again - 2. rip and reinstall TCP/IP => Run ping again - 3. check the ethernet adapter - -1. type ping gatewayaddress => press enter (ie ping 192.168.1.1) DHCP Server Bad Response - 1. 1. ) check for a firewall => disable => run ping again - 2. ) Rip and reinstall TCP/IP => run ping again - 3. ) make sure network allows ping (shawneeling and madison) - 4. ) verify all connectings information (pppoe, <MAC address,, Static) - 5. ) Broken - Sent ticket to network -2. type ping www.yahoo.com => press enter good response = connected - -1. type ping yahoo's ip press enter (ie ping 216.109.118.76) - * if you get a bad response on the domain name and good response on IP check DNS - * after entering DNS if you still cant pull the site by domain or IP => winsock error - email or shop - -## <a name="Checking_the_NIC_Network_Interfa"> </a> Checking the NIC - Network Interface Controller - -DLC My Comp => DLC Control Panel => DLC System => LC Device Manager Tab => LC (+) next to network adapters - -If there is Red X - -* Means the device has been disabled RC the device LC Enable. - - If there is Yellow! - -* Means the PC recognizes the device but does not know how to use it -* Uninstall/Reinstall NIC - RC the device => LC Uninstall => LC OK => Reboot PC => Follow hardware wizard -* to uninstall they must have drivers disk or it must be original to PC - -if there is yellow or no network adapters (check other devices for PCI Adapter) - -* means PC has no idea what device is or how to use it -* uninstall reinstall NIC -* Same as Above - -## <a name="ISPs"> </a> ISPs - -<table border="1" cellpadding="1" cellspacing="0"> - <tr> - <td> ISP </td> - <td> requires </td> - </tr> - <tr> - <td> shawneelink </td> - <td> static </td> - </tr> - <tr> - <td> farmsrstell </td> - <td> static </td> - </tr> - <tr> - <td> rallstech </td> - <td> static </td> - </tr> - <tr> - <td> grandriver </td> - <td> static </td> - </tr> - <tr> - <td> horry county dsl </td> - <td> pppoe </td> - </tr> - <tr> - <td> hargray dsl </td> - <td> pppoe </td> - </tr> - <tr> - <td> conporium dsl </td> - <td> pppoe </td> - </tr> - <tr> - <td> green online </td> - <td> MAC address of modem </td> - </tr> - <tr> - <td> horry county cable </td> - <td> MAC address of the next connecting device after the modem </td> - </tr> -</table> - -# <a name="XP"> XP </a> - -* home - * 98 - * ME -* business - * NT - * 2000 - -different ways to get to Control Panel - -* Windows XP View - * Left Click Start => Left Click C.P. -* Classic View - * Left Click Start => Settings => Left Click Control Panel => Double Left Click My computer => Double Left click Control Panel - -(you want to troubleshoot from the classic view of the Classic View of the Control Panel (not category) - -## <a name="How_to_make_a_new_dial_up_connec"> How to make a new dial-up connection </a> - - 1. Left Click Start => Left click Control Panel => Double Left Click Network connections => Double Left Click Create a new connection => follow the wizzard - -2. Right Click Internet Explorer => Left Click Properties => Left Click Connection Tab => Left Click Setup Button => follow wizzard - -check the properties of a connection 1. left click start => left click control panel => Double left click network connections => Right clikc connection name => left click properties - -2. Right click IE => left click properties => left click connection tab => highlight connection in box => Left click settings button => left click properties Button - -* option tab => lower redial attempts to 0-1 attempts -* networking tab => what used to be the network section of teh Control Panel -* Advanced Tab => internet connection firewall. - -## <a name="How_to_check_modem_properties"> How to check modem properties </a> - - dlc my comp dlc cp dlc modem options lc modems tab lc properties button check tabs - -* run diagnostics lc diagnostics tab lc query modem button -* enter init string lc advanced tab -* lower port speed lc modems tab -* lower FIFO buffers lc advanced tab lc poet settings button - -## <a name="how_to_configure_LAC"> </a> how to configure LAC - -* DLC my comp dlc cp dlc network connections rc the lac lc properties dlc tcp/ip configure settings - -## <a name="making_a_pppoe_connection"> making a pppoe connection </a> - -* lc start lc cp dlc network connections dlc create a new connections follow wizard for a "broadband connections that requires a username and password" - -running an IP configuration lc start lc run type command or cmd lc ok type ipconfig press enter - -* to find MAC Address - "ipconfg /all" -* to release - "ipconfig /release" -* to renew - ipconfig /renew - -## <a name="reset_TCP_IP"> </a> reset TCP/IP - - \*lc start lc run type command or cmd lc ok type "netsh int ip reset c:\\reset c:\\resetlog.txt" press enter type exit press enter - -## <a name="checking_the_NIC"> </a> checking the NIC - -* lc start lc cp dlc system lc hardware tab lc device manager button lc (+) next to network adapters - * still looking for the X symbox the ? symbol, and the ! symbol. - -## <a name="System_Restore_ME_amp_XP_"> System Restore (ME & XP) </a> - -* LC Start programs accessories system tools lc system restore - * create a restore point always create before uninstalling restore to an earlier time - as a last resort , no further back than 15 days - -# <a name="windows_2000"> windows 2000 </a> - -exactly like XP with the following exceptions - -* no system restore -* no built in firewal -* no built in pppoe -* must rip & reinstall TCP/IP (Must have disk) - -## <a name="to_check_network_properties"> to check network properties </a> - -\*DLC my comp dlc cp dlc network and dial up connection s RC connection lc properties lc networking TAB - -# <a name="Windows_NT"> Windows NT </a> - -## <a name="to_check_propeties_of_a_connecti"> to check propeties of a connection </a> - - \*( dlc my comp dlc dial up networking lc more butoon lc endit entry and modem properties - -# <a name="macintosh_apple_"> macintosh (apple) </a> - -* **do not support version 8 or older** - -## <a name="how_to_determine_version"> how to determine version </a> - -* click apple click about this computer/mac - -## <a name="how_to_get_to_remote_access"> how to get to remote access </a> - -* click apple click control panels click remote access - -## <a name="how_to_configure_for_DSL_OS_9_an"> </a> how to configure for DSL / OS 9 and 8 - -* click apple click control panels click tcp/ip set connect via to built in ethernet configure settings manually=> static using DHCP - Dynamic - -## <a name="to_get_to_the_internet_setupassi"> to get to the internet setupassistant </a> - -* double click hard drive find and double click assistants folder double click internet setup assistant + follwo assistant - -## <a name="how_to_use_free_ppp_to_check_use"> how to use free ppp to check username and password </a> - -* click apple click control panels click free ppp setup click > to expand screen click accounts tab click edit button check username and password - -# <a name="MAC_X"> </a> MAC X - -## <a name="how_to_make_dial_up_connection"> how to make dial up connection </a> - -* click apple click system preferences double click network click configure and choose internal modem check settings -* TCP/IP set to PPP -* PPP check username / password -* proxies check for proxies -* modem no inits change the drivers - -## <a name="how_to_configure_DSL_connection"> </a> how to configure DSL connection - -* click apple click system preferences double click network click ()show) configure and choose build in ethernet check settings - * TCP/IP => static manually dynamic - using DHCP - * [[PPPoE]] => configure PPPE check User/Pass - * Proxies => check for Proxy Servers - -## <a name="Interaction_Client"> Interaction Client </a> - -1. what is the client -2. what are teh three states a tech 1st) can be in ? -3. what are Queues? -4. how do you transfer calls to second level? -5. how do you transfer a call to another tech? -6. how do you log out? - -# <a name="Basic_Linksys_Router_Setup"> Basic Linksys Router Setup </a> - -computers (192,168.1.x => lan (router) / NAT / WAN => modem => wall jack - -* NAT = Network Address Translator -* WAN = Wide Area Net -* LAN = local Area Network -* LAN IP = Gateway for each PC - -How do you access a routers interface, like to enter a static IP address? - -1. run an IP configuration and obtain the GW address (should be 192.168.x.x or 10.x.x.x ) -2. open your web browser and enter the GW address into the address bar and click "go" -3. at the username / password pop up, you enter the default login => LC OK button - --- [[Main/TravisBarker]] - 04 Oct 2005 |