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+%TOC%
+
+Note to Hurd devs: this is a temporary topic i created in order to take some (off topic)notes just until i can get my own server back up and running. thanks. --TB
+
+----
+
+# <a name="_DSL_vs_Dialup_"> **DSL vs Dialup** </a>
+
+## <a name="Digital_Subscriber_Line_DSL"> </a> Digital Subscriber Line - DSL
+
+* Faster
+* More Expensive
+* Always On
+* Can use phone line while online
+* Different Equipment
+
+**THEY BOTH USE PHONE LINE**
+
+* 2 types of dsl
+  * ADSL ASYNCRONOUS OR ASYMETRIC (example: 1.5 TO 9MB DOWN 16-640 KB UP)
+  * SDSL SYNCRONOUS OR SYMETRIC (example: 3MB DOWN 3MB UP)
+
+What equipment is needed
+
+* DSL / Cable Modem
+* Ethernet adapter
+* Category 5 cable (ethernet cable)
+* RT-45
+* USB universal Serial Buss
+  * (can be used but _do not_ reccomend)
+
+## <a name="IP_Addressing"> IP Addressing </a>
+
+* 0.0.0.0 =&gt; 255.255.255.255
+* 4,228,250,625
+
+### <a name="Private_IP_Address_Ranges"> Private IP Address Ranges </a>
+
+* X=0-255
+* 192.168.x.x - used w/ Routers&amp; Configurable Modems
+  * This range is the most typical private range used.
+* 10.x.x.x - Used w/ routers or configurable Modems.
+* 172.16.x.x - Used w/ routers. (this is a typical range used by businesses)
+
+### <a name="Non_Routable_Range"> Non-Routable Range </a>
+
+* 169.254.x.x - Non Routable IP Range telling you something is broken Created by Microsoft for troubleshooting purposes
+* 127.x.x.x - Range reserved for local host (norton's, microsoft, etc.)
+
+## <a name="Acronyms"> Acronyms </a>
+
+* IANA - internet Assigned Numbers Authority
+  * Distribute IP Address to backbone Co. ie AT&amp;T, Bell Co.
+
+### <a name="Public_IP_Addressing"> Public IP Addressing </a>
+
+* How to become an ISP
+
+1) Contact SBC to obtain IP Addresses:
+
+* 300 members
+  * 66.137.124.1 - 66.137.124.101
+
+2) Distribut IP Addresses Gateway Address = IP Addresses of the DHCP Server (endpoint)
+
+DHCP - Dynamic host control protocol
+
+----
+
+1) contact SBC to obtain more ip addresses
+
+* 500 Members
+  * 68.124.138.1 - 68.124.138.151
+
+2) Distribute IP addresses
+
+Static - Specified IP address that never changes
+
+## <a name="Authentication_Processes"> Authentication Processes </a>
+
+**MAC Addressing** \*MAC address- Physical address of any device that can carry an internet connection
+
+* it authenticates through the modem or next piece of connecting equipment's MAC Address
+
+PPOE - Point to point protocol (over the ethernet) -requires a customer to logon w/user/password before reciving an ip address the only os w/ppoe built in XP&amp;MACX they install pppoe software or get a router or configurable modem.
+
+Trouble shooting DSL / Cable
+
+## <a name="1st_Step_of_Trouble_shooting_POW"> </a> 1st Step of Trouble shooting - POWERCYCLING
+
+### <a name="take_down_order"> take down order </a>
+
+* unplug modem from power supply
+* unplug any connecting equipment from Power Supply (router, Switch, etc)
+* SHUTDOWN (not restart) the pc
+
+### <a name="bringing_up_order"> bringing up order </a>
+
+* plugin the modem into power supply
+* plug the connecting equipment into the power suply
+* restart the PC
+
+## <a name="2nd_Step_of_Trouble_Shooting_Lig"> 2nd Step of Trouble Shooting -Light Status of </a>
+
+ Modem
+
+* Power
+  * on = good
+  * off = bad
+
+1. verify it is plugged in
+
+2. check for power at the source (switch?)
+
+* dsl/link/sync
+  * on = good
+  * off = bad
+
+1. check connection between wall and modem phone line dsl + co-AX cable)
+
+2. verify it worked previously nothing changed, (moved, jacks, storm)
+
+3. verify all connecting information (PPPOE, MAC address, static)
+
+* Enet/USB/PC/Sync/Link
+* on = good
+* off = bad
+
+1.check connection between modem and pc ethernet usb
+
+2. switch cable ends crossover vs straight through
+
+3. check the ethernet adapter
+
+* Act/Activity/Data/(10/100) - TX/RX
+
+* * on or flashing = good
+  * off = bad
+
+1. This light has no bearing in your troubleshooting
+
+* Test/Alarm/Standby
+  * off = good
+  * on = bad
+
+1. This light must be off in orter to troubleshoot.
+
+Where to find IP information - IP configuration LC start =&gt; LC run =&gt; tye commands or cmd =&gt; LC OK button =&gt; type "winipcfg" =&gt; press enter =&gt; chose NIC in dropdown
+
+1.) Adapter Address = MAC address
+
+2.) IP address - NIC
+
+3.) Gateway Address - DHCP Server
+
+* If there is **NO** NIC in the dropdown box
+  * verify cust has startup disk or cab files (win\*.cab)
+  * Rip and reinstall TCP/IP
+* If it says Media Disconnectd or IP = 0.0.0.0
+  * Not connected
+  * verify lights on modem
+  * verify wiring
+
+\* if they are reciving an IP address of 169.254.x.x
+
+* they are set to DHCP, but not contacting DHCP Server
+
+ - Its broken and try to release /renew ip address
+
+## <a name="what_will_happen_next"> what will happen next </a>
+
+1. will recieve IP Address
+
+2."Unable to contact DHCP Server" Error
+
+* try to release and renew again
+
+3. "DHCP Server unavailable revewing IP address" - Error
+
+* try to release and renew again
+
+4. "No adapter in a state permissable to perform operation" Error
+
+* configured to static
+* check settings
+
+5. "unable to perform operation" or " operation was attempted on something that is not a socket" Error \* winsock Error
+
+* * email winsock fix
+  * Send to shop
+
+## <a name="if_you_are_unable_to_recieve_an_"> if you are unable to recieve an IP address </a>
+
+* verify wiring
+* verify account
+* verify settings
+
+## <a name="where_to_go_and_check_settings"> where to go and check settings </a>
+
+* DLC My Comp &gt; DLC Control Panel &gt; DLC Network &gt;highlight TCP/IP =&gt; Ethernet Adapter - - LC Properties button
+* IP addresses tab =&gt; Static - Specify an IP address Dynamic Obtain Automatic
+* Gateway tab =&gt; Static - 1 gateway address entered Dynamic None entered
+* DNS Tab - ISP Specific
+
+PING packet internet Groper
+
+Sonar for the internet
+
+3 ways to tell if you are connected to the internet
+
+1. ping outside address
+
+1. thpe winipcfg =&gt; press enter =&gt; choose NIC in drop down box obtain ip address and gateway address (put in tracker notes)
+
+1. type ping ipaddress press enter ie: ping 192.168.1.100 ethernet adapter
+
+* good response = 4 sent
+* Bad response - 4 sent 0-3 recieved / 1-4 lost
+  1. Check for a firewall =&gt; disable it and run ping again
+  2. rip and reinstall TCP/IP =&gt; Run ping again
+  3. check the ethernet adapter
+
+1. type ping gatewayaddress =&gt; press enter (ie ping 192.168.1.1) DHCP Server Bad Response
+  1. 1. ) check for a firewall =&gt; disable =&gt; run ping again
+    2. ) Rip and reinstall TCP/IP =&gt; run ping again
+    3. ) make sure network allows ping (shawneeling and madison)
+    4. ) verify all connectings information (pppoe, &lt;MAC address,, Static)
+    5. ) Broken - Sent ticket to network
+2. type ping www.yahoo.com =&gt; press enter good response = connected
+
+1. type ping yahoo's ip press enter (ie ping 216.109.118.76)
+  * if you get a bad response on the domain name and good response on IP check DNS
+  * after entering DNS if you still cant pull the site by domain or IP =&gt; winsock error - email or shop
+
+## <a name="Checking_the_NIC_Network_Interfa"> </a> Checking the NIC - Network Interface Controller
+
+DLC My Comp =&gt; DLC Control Panel =&gt; DLC System =&gt; LC Device Manager Tab =&gt; LC (+) next to network adapters
+
+If there is Red X
+
+* Means the device has been disabled RC the device LC Enable.
+
+ If there is Yellow!
+
+* Means the PC recognizes the device but does not know how to use it
+* Uninstall/Reinstall NIC - RC the device =&gt; LC Uninstall =&gt; LC OK =&gt; Reboot PC =&gt; Follow hardware wizard
+* to uninstall they must have drivers disk or it must be original to PC
+
+if there is yellow or no network adapters (check other devices for PCI Adapter)
+
+* means PC has no idea what device is or how to use it
+* uninstall reinstall NIC
+* Same as Above
+
+## <a name="ISPs"> </a> ISPs
+
+<table border="1" cellpadding="1" cellspacing="0">
+  <tr>
+    <td> ISP </td>
+    <td> requires </td>
+  </tr>
+  <tr>
+    <td> shawneelink </td>
+    <td> static </td>
+  </tr>
+  <tr>
+    <td> farmsrstell </td>
+    <td> static </td>
+  </tr>
+  <tr>
+    <td> rallstech </td>
+    <td> static </td>
+  </tr>
+  <tr>
+    <td> grandriver </td>
+    <td> static </td>
+  </tr>
+  <tr>
+    <td> horry county dsl </td>
+    <td> pppoe </td>
+  </tr>
+  <tr>
+    <td> hargray dsl </td>
+    <td> pppoe </td>
+  </tr>
+  <tr>
+    <td> conporium dsl </td>
+    <td> pppoe </td>
+  </tr>
+  <tr>
+    <td> green online </td>
+    <td> MAC address of modem </td>
+  </tr>
+  <tr>
+    <td> horry county cable </td>
+    <td> MAC address of the next connecting device after the modem </td>
+  </tr>
+</table>
+
+# <a name="XP"> XP </a>
+
+* home
+  * 98
+  * ME
+* business
+  * NT
+  * 2000
+
+different ways to get to Control Panel
+
+* Windows XP View
+  * Left Click Start =&gt; Left Click C.P.
+* Classic View
+  * Left Click Start =&gt; Settings =&gt; Left Click Control Panel =&gt; Double Left Click My computer =&gt; Double Left click Control Panel
+
+(you want to troubleshoot from the classic view of the Classic View of the Control Panel (not category)
+
+## <a name="How_to_make_a_new_dial_up_connec"> How to make a new dial-up connection </a>
+
+ 1. Left Click Start =&gt; Left click Control Panel =&gt; Double Left Click Network connections =&gt; Double Left Click Create a new connection =&gt; follow the wizzard
+
+2. Right Click Internet Explorer =&gt; Left Click Properties =&gt; Left Click Connection Tab =&gt; Left Click Setup Button =&gt; follow wizzard
+
+check the properties of a connection 1. left click start =&gt; left click control panel =&gt; Double left click network connections =&gt; Right clikc connection name =&gt; left click properties
+
+2. Right click IE =&gt; left click properties =&gt; left click connection tab =&gt; highlight connection in box =&gt; Left click settings button =&gt; left click properties Button
+
+* option tab =&gt; lower redial attempts to 0-1 attempts
+* networking tab =&gt; what used to be the network section of teh Control Panel
+* Advanced Tab =&gt; internet connection firewall.
+
+## <a name="How_to_check_modem_properties"> How to check modem properties </a>
+
+ dlc my comp dlc cp dlc modem options lc modems tab lc properties button check tabs
+
+* run diagnostics lc diagnostics tab lc query modem button
+* enter init string lc advanced tab
+* lower port speed lc modems tab
+* lower FIFO buffers lc advanced tab lc poet settings button
+
+## <a name="how_to_configure_LAC"> </a> how to configure LAC
+
+* DLC my comp dlc cp dlc network connections rc the lac lc properties dlc tcp/ip configure settings
+
+## <a name="making_a_pppoe_connection"> making a pppoe connection </a>
+
+* lc start lc cp dlc network connections dlc create a new connections follow wizard for a "broadband connections that requires a username and password"
+
+running an IP configuration lc start lc run type command or cmd lc ok type ipconfig press enter
+
+* to find MAC Address - "ipconfg /all"
+* to release - "ipconfig /release"
+* to renew - ipconfig /renew
+
+## <a name="reset_TCP_IP"> </a> reset TCP/IP
+
+ \*lc start lc run type command or cmd lc ok type "netsh int ip reset c:\\reset c:\\resetlog.txt" press enter type exit press enter
+
+## <a name="checking_the_NIC"> </a> checking the NIC
+
+* lc start lc cp dlc system lc hardware tab lc device manager button lc (+) next to network adapters
+  * still looking for the X symbox the ? symbol, and the ! symbol.
+
+## <a name="System_Restore_ME_amp_XP_"> System Restore (ME &amp; XP) </a>
+
+* LC Start programs accessories system tools lc system restore
+  * create a restore point always create before uninstalling restore to an earlier time - as a last resort , no further back than 15 days
+
+# <a name="windows_2000"> windows 2000 </a>
+
+exactly like XP with the following exceptions
+
+* no system restore
+* no built in firewal
+* no built in pppoe
+* must rip &amp; reinstall TCP/IP (Must have disk)
+
+## <a name="to_check_network_properties"> to check network properties </a>
+
+\*DLC my comp dlc cp dlc network and dial up connection s RC connection lc properties lc networking TAB
+
+# <a name="Windows_NT"> Windows NT </a>
+
+## <a name="to_check_propeties_of_a_connecti"> to check propeties of a connection </a>
+
+ \*( dlc my comp dlc dial up networking lc more butoon lc endit entry and modem properties
+
+# <a name="macintosh_apple_"> macintosh (apple) </a>
+
+* **do not support version 8 or older**
+
+## <a name="how_to_determin_version"> how to determin version </a>
+
+* click apple click about this computer/mac
+
+## <a name="how_to_get_to_remote_access"> how to get to remote access </a>
+
+* click apple click control panels click remote access
+
+## <a name="how_to_configure_for_DSL_OS_9_an"> </a> how to configure for DSL / OS 9 and 8
+
+* click apple click control panels click tcp/ip set connect via to built in ethernet configure settings manually=&gt; static using DHCP - Dynamic
+
+## <a name="to_get_to_the_internet_setupassi"> to get to the internet setupassistant </a>
+
+* double click hard drive find and double click assistants folder double click internet setup assistant + follwo assistant
+
+## <a name="how_to_use_free_ppp_to_check_use"> how to use free ppp to check username and password </a>
+
+* click apple click control panels click free ppp setup click &gt; to expand screen click accounts tab click edit button check username and password
+
+# <a name="MAC_X"> </a> MAC X
+
+## <a name="how_to_make_dial_up_connection"> how to make dial up connection </a>
+
+* click apple click system preferences double click network click configure and choose internal modem check settings
+* TCP/IP set to PPP
+* PPP check username / password
+* proxies check for proxies
+* modem no inits change the drivers
+
+## <a name="how_to_configure_DSL_connection"> </a> how to configure DSL connection
+
+* click apple click system preferences double click network click ()show) configure and choose build in ethernet check settings
+  * TCP/IP =&gt; static manually dynamic - using DHCP
+  * [[PPPoE]] =&gt; configure PPPE check User/Pass
+  * Proxies =&gt; check for Proxy Servers
+
+## <a name="Interaction_Client"> Interaction Client </a>
+
+1. what is the client
+2. what are teh three states a tech 1st) can be in ?
+3. what are Queues?
+4. how do you transfer calls to second level?
+5. how do you transfer a call to another tech?
+6. how do you log out?
+
+# <a name="Basic_Linksys_Router_Setup"> Basic Linksys Router Setup </a>
+
+computers (192,168.1.x =&gt; lan (router) / NAT / WAN =&gt; modem =&gt; wall jack
+
+* NAT = Network Address Translator
+* WAN = Wide Area Net
+* LAN = local Area Network
+* LAN IP = Gateway for each PC
+
+How do you access a routers interface, like to enter a static IP address?
+
+1. run an IP configuration and obtain the GW address (should be 192.168.x.x or 10.x.x.x )
+2. open your web browser and enter the GW address into the address bar and click "go"
+3. at the username / password pop up, you enter the default login =&gt; LC OK button
+
+-- [[Main/TravisBarker]] - 04 Oct 2005